/* Benny — Sign Badgers Help Desk. Same tokens as the Admin hub (light + dark). */

:root {
  color-scheme: light dark;
  --green: #02c570;
  --green-ink: #027a46;
  --green-soft: rgba(2,197,112,.14);
  --bg: #f4f5f4;
  --surface: #ffffff;
  --surface-2: #eef0ef;
  --line: #dfe3e1;
  --ink: #141816;
  --ink-2: #4f5753;
  --ink-3: #7a827e;
  --danger: #c93232;
  --danger-bg: #fdecec;
  --warn: #b26a00;
  --warn-bg: #fff6df;
  --warn-ink: #7a5300;
  --info: #2a78d6;
  --info-bg: #e8f0fb;
  --ok: #0ca30c;
  --ok-bg: #e6f6e6;
  --purple: #6d28d9;
  --purple-bg: #efe9fb;
  --shadow: 0 1px 1px rgba(20,24,22,.04), 0 2px 8px rgba(20,24,22,.04);
  --hairline: rgba(20,24,22,.08);
  --glass: rgba(255,255,255,.66);
  --glass-line: rgba(255,255,255,.75);
  --glass-shadow: 0 1px 0 rgba(255,255,255,.7) inset, 0 10px 30px -14px rgba(20,24,22,.28), 0 1px 2px rgba(20,24,22,.05);
  --radius: 14px;
  --sat: env(safe-area-inset-top, 0px);
  --sab: env(safe-area-inset-bottom, 0px);
  --font: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Helvetica, Arial, sans-serif;
}
@media (prefers-color-scheme: dark) {
  :root:not([data-theme="light"]) {
    --bg: #151716; --surface: #1f2321; --surface-2: #272c2a; --line: #343a37;
    --ink: #f2f4f3; --ink-2: #c3c8c5; --ink-3: #8d948f;
    --danger-bg: #3a1a1a; --warn-bg: #3a3012; --warn-ink: #ffd985; --warn: #ffd985;
    --info: #3987e5; --info-bg: #1b2a3f; --ok: #35c235; --ok-bg: #16301a; --purple: #b79cf5; --purple-bg: #2a2140;
    --green-soft: rgba(2,197,112,.18);
    --shadow: 0 1px 1px rgba(0,0,0,.3), 0 2px 10px rgba(0,0,0,.25);
    --hairline: rgba(255,255,255,.08);
    --glass: rgba(34,38,36,.62); --glass-line: rgba(255,255,255,.09);
    --glass-shadow: 0 1px 0 rgba(255,255,255,.06) inset, 0 12px 30px -14px rgba(0,0,0,.6);
  }
}
:root[data-theme="dark"] {
  --bg: #151716; --surface: #1f2321; --surface-2: #272c2a; --line: #343a37;
  --ink: #f2f4f3; --ink-2: #c3c8c5; --ink-3: #8d948f;
  --danger-bg: #3a1a1a; --warn-bg: #3a3012; --warn-ink: #ffd985; --warn: #ffd985;
  --info: #3987e5; --info-bg: #1b2a3f; --ok: #35c235; --ok-bg: #16301a; --purple: #b79cf5; --purple-bg: #2a2140;
  --green-soft: rgba(2,197,112,.18);
  --shadow: 0 1px 1px rgba(0,0,0,.3), 0 2px 10px rgba(0,0,0,.25);
  --hairline: rgba(255,255,255,.08);
  --glass: rgba(34,38,36,.62); --glass-line: rgba(255,255,255,.09);
  --glass-shadow: 0 1px 0 rgba(255,255,255,.06) inset, 0 12px 30px -14px rgba(0,0,0,.6);
}

* { box-sizing: border-box; }
html, body { margin: 0; padding: 0; }
body {
  font-family: var(--font); color: var(--ink); background: var(--bg);
  -webkit-font-smoothing: antialiased; font-size: 16px; line-height: 1.45; min-height: 100vh;
  padding-bottom: var(--sab);
}
a { color: var(--green-ink); }
button, input, select, textarea { font: inherit; color: inherit; }
button { cursor: pointer; }
h1, h2, h3 { margin: 0; line-height: 1.2; }
p { margin: 0 0 12px; }
.hidden { display: none !important; }
[hidden] { display: none !important; }
.muted { color: var(--ink-3); }
.small { font-size: 13px; }
.pre { white-space: pre-wrap; word-wrap: break-word; }

/* ---------- header ---------- */
.top {
  background: var(--surface); color: var(--ink);
  border-bottom: 1px solid var(--hairline);
  padding: calc(8px + var(--sat)) 16px 0;
  position: sticky; top: 0; z-index: 20;
}
.top-row { display: flex; align-items: center; gap: 12px; max-width: 920px; margin: 0 auto; }
.brand { display: flex; align-items: center; gap: 10px; text-decoration: none; color: var(--ink); }
.brand img { width: 36px; height: 36px; border-radius: 50%; background: var(--green); object-fit: cover; }
.brand b { font-size: 17px; display: block; }
.brand span { font-size: 12px; color: var(--ink-3); display: block; margin-top: -2px; }
.spacer { flex: 1; }
.user { display: flex; align-items: center; gap: 8px; font-size: 13px; color: var(--ink-2); }
.user img { width: 28px; height: 28px; border-radius: 50%; }
.user button { background: transparent; border: 1px solid var(--line); color: var(--ink); border-radius: 8px; padding: 4px 10px; font-size: 12px; }
.tabs { display: flex; gap: 2px; max-width: 920px; margin: 6px auto 0; overflow-x: auto; scrollbar-width: none; }
.tabs::-webkit-scrollbar { display: none; }
.tabs a { color: var(--ink-2); text-decoration: none; padding: 10px 12px 11px; font-size: 14px; font-weight: 600; border-bottom: 3px solid transparent; white-space: nowrap; }
.tabs a.on { color: var(--ink); border-bottom-color: var(--green); }
.tabs a .n { display: inline-block; min-width: 18px; padding: 0 5px; margin-left: 6px; border-radius: 9px; background: var(--green); color: #052b1a; font-size: 11px; line-height: 18px; text-align: center; }

/* ---------- layout ---------- */
main { max-width: 920px; margin: 0 auto; padding: 18px 16px 40px; }
.card { background: var(--surface); border-radius: var(--radius); box-shadow: var(--shadow); border: 1px solid var(--hairline); padding: 18px; margin-bottom: 16px; }
.card h2 { font-size: 18px; margin-bottom: 10px; }
.card h3 { font-size: 13px; text-transform: uppercase; letter-spacing: .05em; color: var(--ink-3); margin-bottom: 10px; }
.row { display: flex; gap: 10px; align-items: center; flex-wrap: wrap; }
.grid2 { display: grid; grid-template-columns: 1fr 1fr; gap: 12px; }
@media (max-width: 640px) { .grid2 { grid-template-columns: 1fr; } }

/* ---------- forms ---------- */
label.f { display: block; margin-bottom: 14px; }
label.f > span { display: block; font-size: 13px; font-weight: 600; color: var(--ink-2); margin-bottom: 6px; }
label.f .hint { font-weight: 400; color: var(--ink-3); }
input[type=text], input[type=password], input[type=email], input[type=url], input[type=number], select, textarea {
  width: 100%; border: 1px solid var(--line); border-radius: 10px; padding: 11px 12px; background: var(--surface); color: var(--ink); outline: none;
}
input:focus, select:focus, textarea:focus { border-color: var(--green); box-shadow: 0 0 0 3px var(--green-soft); }
textarea { min-height: 120px; resize: vertical; }
.seg { display: flex; flex-wrap: wrap; gap: 8px; }
.seg button { border: 1px solid var(--line); background: var(--surface); border-radius: 999px; padding: 8px 14px; font-size: 14px; }
.seg button.on { background: var(--ink); color: var(--bg); border-color: var(--ink); }
.btn { border: 1px solid var(--line); border-radius: 10px; padding: 10px 16px; font-weight: 600; background: var(--surface); color: var(--ink); display: inline-flex; align-items: center; gap: 8px; text-decoration: none; min-height: 40px; }
.btn:hover { background: var(--surface-2); }
.btn.primary, .btn.accent { background: var(--green); border-color: var(--green); color: #052b1a; }
.btn.primary:hover, .btn.accent:hover { background: #05d87c; }
.btn.dark { background: var(--ink); border-color: var(--ink); color: var(--bg); }
.btn.secondary { background: var(--surface-2); border-color: transparent; }
.btn.danger { background: var(--danger-bg); color: var(--danger); border-color: transparent; }
.btn.sm { padding: 6px 12px; font-size: 13px; border-radius: 8px; min-height: 32px; }
.btn:disabled { opacity: .5; cursor: default; }
.actions { display: flex; gap: 8px; flex-wrap: wrap; align-items: center; margin-top: 12px; }
.actions select { width: auto; padding: 9px 32px 9px 10px; }
.toggle { display: flex; align-items: center; gap: 12px; padding: 10px 0; border-bottom: 1px solid var(--hairline); }
.toggle:last-child { border-bottom: 0; }
.toggle .t { flex: 1; }
.toggle .t b { display: block; font-size: 15px; }
.toggle .t span { font-size: 13px; color: var(--ink-3); }
.toggle input { width: 22px; height: 22px; accent-color: var(--green); }
.status-line { font-size: 13px; color: var(--ink-2); margin: 6px 0 10px; }
.status-line.ok::before { content: "● "; color: var(--ok); }
.status-line.bad::before { content: "● "; color: var(--danger); }
.status-line.off::before { content: "○ "; color: var(--ink-3); }

/* ---------- chips ---------- */
.chip { display: inline-flex; align-items: center; gap: 6px; padding: 3px 9px; border-radius: 999px; font-size: 12px; font-weight: 600; background: var(--surface-2); color: var(--ink-2); white-space: nowrap; }
.chip.s-new, .chip.s-triaged { background: var(--info-bg); color: var(--info); }
.chip.s-waiting { background: var(--warn-bg); color: var(--warn-ink); }
.chip.s-answered { background: var(--ok-bg); color: var(--ok); }
.chip.s-planned { background: var(--purple-bg); color: var(--purple); }
.chip.s-building { background: var(--green-soft); color: var(--green-ink); }
.chip.s-done { background: var(--ok-bg); color: var(--ok); }
.chip.s-declined { background: var(--surface-2); color: var(--ink-3); }
.chip.reply { background: var(--green); color: #052b1a; }
.chip.votes { background: var(--green-soft); color: var(--green-ink); }
.dot { width: 9px; height: 9px; border-radius: 50%; display: inline-block; background: var(--ink-3); flex: none; }
.dot.sev-urgent { background: var(--danger); box-shadow: 0 0 0 3px rgba(201,50,50,.18); }
.dot.sev-high { background: #ec835a; }
.dot.sev-normal { background: var(--info); }
.dot.sev-low { background: var(--ink-3); }

/* ---------- lists ---------- */
.list { display: flex; flex-direction: column; gap: 8px; }
.item { display: flex; gap: 12px; align-items: flex-start; background: var(--surface); border: 1px solid var(--hairline); border-radius: 12px; box-shadow: var(--shadow); padding: 14px; text-decoration: none; color: inherit; }
.item:active { transform: scale(.995); }
.item .num { font-variant-numeric: tabular-nums; color: var(--ink-3); font-size: 13px; width: 40px; flex: none; padding-top: 2px; }
.item .body { flex: 1; min-width: 0; }
.item .title { font-weight: 600; display: block; margin-bottom: 4px; }
.item .meta { font-size: 13px; color: var(--ink-3); display: flex; gap: 8px; flex-wrap: wrap; align-items: center; }
.item .right { display: flex; flex-direction: column; align-items: flex-end; gap: 6px; flex: none; }
.filters { display: flex; gap: 8px; flex-wrap: wrap; margin-bottom: 12px; align-items: center; }
.filters input { width: auto; flex: 1; min-width: 160px; padding: 8px 12px; }
.empty { text-align: center; color: var(--ink-3); padding: 36px 12px; }
.empty b { display: block; color: var(--ink-2); font-size: 16px; margin-bottom: 4px; }
.vote { border: 1px solid var(--line); background: var(--surface); border-radius: 10px; padding: 6px 10px; font-weight: 700; display: inline-flex; flex-direction: column; align-items: center; min-width: 52px; line-height: 1.1; }
.vote small { font-weight: 500; font-size: 11px; color: var(--ink-3); }
.vote.on { background: var(--green); border-color: var(--green); color: #052b1a; }
.vote.on small { color: #052b1a; }

/* ---------- request detail ---------- */
.req-head h1 { font-size: 21px; margin-bottom: 8px; }
.req-head .meta { display: flex; gap: 8px; flex-wrap: wrap; align-items: center; font-size: 13px; color: var(--ink-3); margin-bottom: 12px; }
.req-body { white-space: pre-wrap; word-wrap: break-word; }
.shots { display: flex; gap: 8px; flex-wrap: wrap; margin-top: 12px; }
.shots img { width: 96px; height: 96px; object-fit: cover; border-radius: 8px; border: 1px solid var(--line); cursor: zoom-in; background: var(--surface-2); }
.shots .rm { position: absolute; top: -6px; right: -6px; width: 22px; height: 22px; border-radius: 50%; border: 0; background: var(--ink); color: var(--bg); font-size: 12px; }
.shots .wrap { position: relative; }
.thread { display: flex; flex-direction: column; gap: 10px; }
.msg { border-radius: 12px; padding: 12px 14px; background: var(--surface-2); }
.msg.admin { background: var(--green-soft); border: 1px solid rgba(2,197,112,.25); }
.msg.internal { background: var(--surface-2); border: 1px dashed var(--line); }
.msg .who { font-size: 12px; color: var(--ink-3); margin-bottom: 4px; display: flex; gap: 8px; flex-wrap: wrap; align-items: center; }
.msg .who b { color: var(--ink-2); }
.msg .who img { width: 18px; height: 18px; border-radius: 50%; }
.msg .text { white-space: pre-wrap; word-wrap: break-word; }
.claude { background: var(--glass); border: 1px solid var(--glass-line); box-shadow: var(--glass-shadow); backdrop-filter: blur(10px); -webkit-backdrop-filter: blur(10px); }
.claude h3 { color: var(--green-ink); }
.claude .facts { display: flex; gap: 8px; flex-wrap: wrap; margin-bottom: 10px; }
.claude .rec { margin: 8px 0 0; }
.claude .qs { margin: 8px 0 0 18px; padding: 0; }
.claude .sugg { background: var(--surface); border: 1px solid var(--line); border-radius: 10px; padding: 12px; margin-top: 10px; white-space: pre-wrap; }
.benny-says { display: flex; gap: 14px; align-items: flex-start; }
.benny-says img { width: 64px; height: 64px; border-radius: 50%; background: var(--green); flex: none; object-fit: cover; }
.fa-steps { margin: 4px 0 12px; padding-left: 22px; }
.fa-steps li { margin-bottom: 8px; }
.fa-steps li::marker { font-weight: 700; color: var(--green-ink); }
.status-bar { display: flex; gap: 8px; flex-wrap: wrap; align-items: center; }
.status-bar select { width: auto; padding: 8px 32px 8px 10px; }
.kv { display: grid; grid-template-columns: max-content 1fr; gap: 6px 14px; font-size: 14px; }
.kv div:nth-child(odd) { color: var(--ink-3); }
details.tech { margin-top: 12px; border: 1px solid var(--line); border-radius: 10px; padding: 8px 12px; background: var(--surface-2); font-size: 13px; }
details.tech summary { cursor: pointer; font-weight: 600; color: var(--ink-2); }
details.tech pre { white-space: pre-wrap; word-wrap: break-word; font-size: 12px; margin: 8px 0 0; font-family: ui-monospace, SFMono-Regular, Menlo, monospace; }

/* ---------- misc ---------- */
.toast { position: fixed; left: 50%; bottom: calc(24px + var(--sab)); transform: translateX(-50%); background: var(--ink); color: var(--bg); padding: 11px 16px; border-radius: 10px; font-size: 14px; box-shadow: var(--shadow); z-index: 50; max-width: calc(100vw - 32px); }
.toast.bad { background: var(--danger); color: #fff; }
.modal-bg { position: fixed; inset: 0; background: rgba(20,24,22,.55); z-index: 40; display: flex; align-items: flex-end; justify-content: center; }
@media (min-width: 640px) { .modal-bg { align-items: center; } }
.modal { background: var(--surface); color: var(--ink); border-radius: 16px 16px 0 0; width: 100%; max-width: 760px; max-height: 92vh; overflow: auto; padding: 18px; }
@media (min-width: 640px) { .modal { border-radius: 16px; } }
.modal textarea.mono { min-height: 50vh; font-family: ui-monospace, SFMono-Regular, Menlo, monospace; font-size: 13px; }
.modal img { max-width: 100%; border-radius: 10px; }
.signin { max-width: 440px; margin: 8vh auto; text-align: center; padding: 0 16px; }
.signin img.hero { width: 200px; max-width: 60%; height: auto; margin: 0 auto 6px; display: block; }
.signin h1 { font-size: 26px; margin-bottom: 6px; }
.signin p { color: var(--ink-2); margin-bottom: 22px; }
.spin { display: inline-block; width: 16px; height: 16px; border: 2px solid rgba(127,127,127,.3); border-top-color: currentColor; border-radius: 50%; animation: spin .8s linear infinite; vertical-align: -3px; }
@keyframes spin { to { transform: rotate(360deg); } }
@media (prefers-reduced-motion: reduce) { .spin { animation-duration: 2s; } }
.table { width: 100%; border-collapse: collapse; font-size: 14px; }
.table td { padding: 6px 6px 6px 0; vertical-align: top; }
.table input, .table textarea { padding: 8px 10px; }
.table textarea { min-height: 54px; }
@media (max-width: 640px) {
  .table, .table tbody, .table tr, .table td { display: block; width: 100% !important; }
  .table tr { padding: 10px 0; border-bottom: 1px solid var(--hairline); }
  .table td { padding: 3px 0; }
  .table td:last-child { text-align: right; }
}
.stat { display: grid; grid-template-columns: repeat(4, 1fr); gap: 8px; margin-bottom: 14px; }
@media (max-width: 640px) { .stat { grid-template-columns: repeat(2, 1fr); } }
.stat a { background: var(--glass); border: 1px solid var(--glass-line); box-shadow: var(--glass-shadow); border-radius: 12px; padding: 12px; text-decoration: none; color: var(--ink); }
.stat a b { display: block; font-size: 22px; font-variant-numeric: tabular-nums; }
.stat a span { font-size: 12px; color: var(--ink-3); }
.stat a.on { outline: 2px solid var(--green); }
.pb { border: 1px solid var(--hairline); border-radius: 12px; padding: 12px; margin-bottom: 8px; background: var(--surface); }
.pb .pb-head { display: flex; gap: 8px; align-items: center; flex-wrap: wrap; }
.pb .pb-head b { flex: 1; min-width: 0; }
.pb ol { margin: 8px 0 0 18px; padding: 0; font-size: 14px; }
.pb.off { opacity: .65; }

/* ---------- admin strip: one-tap status + priority ---------- */
.strip { margin-top: 14px; padding-top: 12px; border-top: 1px solid var(--hairline); display: flex; flex-direction: column; gap: 8px; }
.strip-row { display: flex; gap: 8px; align-items: center; flex-wrap: wrap; }
.strip-label { font-size: 11px; text-transform: uppercase; letter-spacing: .05em; color: var(--ink-3); width: 56px; flex: none; }
.strip-spacer { flex: 1; }
.pills { display: flex; gap: 6px; flex-wrap: wrap; }
.pill { border: 1px solid var(--line); background: var(--surface); color: var(--ink-2); border-radius: 999px; padding: 5px 11px; font-size: 13px; font-weight: 600; line-height: 1.2; }
.pill:hover { background: var(--surface-2); }
.pill.on { border-color: transparent; }
.pill.s-triaged.on { background: var(--info-bg); color: var(--info); }
.pill.s-waiting.on { background: var(--warn-bg); color: var(--warn-ink); }
.pill.s-answered.on, .pill.s-done.on { background: var(--ok-bg); color: var(--ok); }
.pill.s-planned.on { background: var(--purple-bg); color: var(--purple); }
.pill.s-building.on { background: var(--green-soft); color: var(--green-ink); }
.pill.s-declined.on { background: var(--ink); color: var(--bg); }
.pill.sev-urgent.on { background: var(--danger); color: #fff; }
.pill.sev-high.on { background: #ec835a; color: #fff; }
.pill.sev-normal.on { background: var(--info); color: #fff; }
.pill.sev-low.on { background: var(--ink-3); color: #fff; }
select.mini { width: auto; padding: 6px 28px 6px 10px; font-size: 13px; border-radius: 8px; }
.seg-tabs { display: flex; gap: 4px; margin-bottom: 10px; border-bottom: 1px solid var(--hairline); }
.seg-tab { border: 0; background: transparent; padding: 8px 12px 10px; font-weight: 600; color: var(--ink-3); border-bottom: 2px solid transparent; margin-bottom: -1px; }
.seg-tab.on { color: var(--ink); border-bottom-color: var(--green); }
.item .quick { opacity: .0; transition: opacity .15s; }
.item:hover .quick, .item:focus-within .quick { opacity: 1; }
@media (hover: none) { .item .quick { opacity: 1; } }

/* Inside the Admin hub (admin.signbadgers.com frames this app): the hub owns sign-out, so hide ours. */
html[data-embedded] .user button { display: none; }
html[data-embedded] .brand span { display: none; }